2024

Key Stats

The Charity Digital Skills Report is the annual barometer of charities’ digital skills, attitudes and behaviours. You can read the Charity Digital Skills Report online or download the full report as a PDF here

50%

of charities have a strategy in place for digital

76%

of charities feel they’ve made digital progress this year

54%

of charities see building online presence and social media engagement as vital

61%

of charities are currently using AI in their day-to-day work or operations

39%

of charities want their CEO to keep up to date with emerging tech trends and AI tools

25%

of charities are using digital to reduce their carbon footprint

45%

of charities say a lack of suitable digital funding is their biggest barrier

62%

 of charities say their trustees’ digital skills are low or could improve

65%

of black led charities are struggling to find funds to invest in devices, software and infrastructure

72%

of small charities are struggling digitally due to squeezed organisational finances