2022

Key Stats

The Charity Digital Skills Report is the annual barometer of charities’ digital skills, attitudes and behaviours. You can read the report online or download the full report as a PDF here

56%

of charities now have a strategy for digital in place

82%

of charities see digital as more of a priority as a result of the pandemic

72%

of charities are using tools, skills, infrastructure and service delivery to progress with digital

38%

say upskilling staff and volunteers is the 2nd greatest barrier to digital progress

64%

of boards’ digital skills are either low or have room for improvement

58%

of charities want a clear vision of what digital could help them achieve from CEOs and boards

25%

of charities do not have diverse teams developing digital products

55%

 are actively concerned about choosing suppliers who share their ethics and values

40%

of charities need funding for devices, software and infrastructure

41%

of charities view themselves as poor at understanding their users’ needs