The Charity Digital Skills Report - Charity Digital Skills Report

The annual barometer of charities' digital skills, attitudes and behaviours.

What we've learnt in 2025

Strategy

44% of charities have a digital strategy in place.

AI use

76% of charities are using AI in their organisations.

Digital progress

63% of charities have moved forward this year.

CEO AI skills

36% say that their CEO has poor AI skills.

Data protection

23% of charities see data protection and cybersecurity as low priority.

Social media

51% of charities have either left or cut back on their use of X.

Trustees

28% of charities say that their boards have poor digital skills.

Priorities

Digital is a priority for 74% of charities.

Digital inclusion

64% of black led charities are providing support with digital inclusion.

Inclusion

42% of charities say commitment to this is very important when choosing a supplier.

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