Key Stats
The Charity Digital Skills Report is the annual barometer of charities’ digital skills, attitudes and behaviours. You can read the Charity Digital Skills Report online or download the full report as a PDF here.
27%
of charities say the cost of living crisis is a significant challenge to how they are using digital
66%
of charities are interested in making use of emerging tech such as AI and ChatGPT
65%
of charities now have a hybrid working model (remote and office based)
48%
of charities have a strategic approach to digital
78%
of charities say digital is more of a priority to their organisation
49%
of charities urgently need funds for devices, software and infrastructure
45%
of charities say reaching and meeting the needs of diverse users has become a priority
56%
of charities want their leaders to provide a clear vision of what digital could help them achieve
57%
of trustees have digital skills that are either low or have room for improvement
59%
of charities want to use data and insights to improve their services or operations